User guide

User guide

Setup guides, privacy details, and ways to reach us. This center scales as we add new apps and extensions.

Fidel support Email support

We aim to respond within a reasonable time. If something is urgent, mention it in the subject.

Keyboard

Fidel Amharic Keyboard (ፊደል)

An Amharic keyboard for iPhone and iPad with smart transliteration, predictive suggestions, and optional haptic feedback. Shows as “Fidel” on device.

Type `te` to get ተ (works across consonants and vowels).
On-device suggestions and autocorrect, no cloud typing.
Haptic feedback toggle on the keyboard top bar.

Open Fidel support →

Contact & SLA

Need a real person? We keep one inbox for everything.

Email: support@techsolutionset.com
Hours: replies within a reasonable time.
Include platform, OS version, and steps to reproduce.

Privacy & Trust

We build mobile apps, web apps, and extensions that respect privacy.

Keystrokes and learned words stay on-device.
No ads, third-party tracking, or analytics SDKs.
Full Access in keyboards is only for haptics and preferences.

Need help fast?

Subject line: short summary of the issue (e.g., “App crashes on iOS 17.5” or “Haptics not working on iPhone 14”).
Include screenshots if relevant and the exact steps that trigger the issue.
Mention urgency if it blocks a release or customer delivery.

We keep you updated and respond within a reasonable time.